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A Lindbergh 1st!!!! Woo Hoo!

Thank you to Becky Joy who participated in Lindbergh's 1st Sametime chat room today.  Earlier in the day Becky had called me needing support with a PowerPoint presentation.  I was able to give her the link to my "online office" and she logged in to Sametime.  I then shared my screen with her, and she was able to share her screen with me.  This was AWESOME because I could see exactly what she was doing and what error was appearing.  Mariano and I were able to quickly help her to solve her issues virtually.   This great tool is going to revolutionize the way we support you...More to come on how the LiNC team will be using Sametime to support your technology needs.

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